Accessibility Statement
At Open Beauty, we are committed to ensuring digital accessibility for people of all abilities. We strive to continually improve the user experience for everyone and apply the relevant accessibility standards to make our platform inclusive.
Our Commitment
Open Beauty is dedicated to providing a platform—including our website (https://www.openbeautyhk.com/) and mobile applications—that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our platform and adhere to available standards and guidelines.
Standards Compliance
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA, which outlines how to make web content more accessible for people with disabilities and user-friendly for everyone.
Accessibility Features
To help you easily search, compare, and book beauty services on Open Beauty, our platform incorporates the following features:
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Keyboard Navigation: Essential site functions and booking workflows can be navigated using a keyboard.
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Screen Reader Compatibility: Proper structural markup and alternative text (alt text) are integrated to support screen readers used by visually impaired users.
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Text Scaling & Contrast: Designed with readable font sizes and appropriate color contrast ratios to assist users with low vision.
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Responsive Design: Optimized to adapt smoothly across various devices, screen sizes, and orientations, including mobile phones and tablets.
Known Limitations & Ongoing Improvements
While we strive to ensure that all pages and content on Open Beauty are fully accessible, some third-party integrations, older content, or specific booking interface components may not yet fully comply with the highest accessibility standards. We are continuously reviewing our system and working diligently to resolve these areas.
Feedback & Contact Us
We welcome your feedback on the accessibility of Open Beauty. If you encounter any accessibility barriers, have difficulty using parts of our platform, or need assistance making a booking, please let us know.
We aim to respond to accessibility feedback within [ 3 to 5 ] business days and will work with you to provide the information or assistance you need through an alternative communication channel if necessary.